TERMS AND CONDITIONS
General
Afterpay, Zip Pay and Klarna
Payment methods Afterpay, Zip Pay and Klarna are available only when order value is over $150 (exclusive of shipping).
Discounts and Vouchers
Standard Discount Terms and Conditions
Discount codes, vouchers, and coupons are valid for the specified amount, specified usage period, and specified number of uses only. Expiry date will apply. See discount code/voucher/coupon for specific details.
Discount codes, vouchers, and coupons are valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores, unless otherwise specified.
Discount codes, vouchers, and coupons must be applied at the checkout, for offer to apply.
Discount codes, vouchers, and coupons cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount codes, vouchers, and coupons cannot be redeemed for cash or backdated on other purchases.
Discount codes, vouchers, and coupons are available on full-priced footwear only (in some cases, valid on selected products/range of styles only). Cannot be redeemed on gift cards, shoelaces, or socks.
Unless otherwise stated, standard 30-day return policy applies.
Gift Vouchers
Gift Cards are available for purchase online at frankie4.com and in-store at FRANKIE4 Concept Stores. No discounts, offers, or other Gift Cards can be used when purchasing a Gift Card.
Gift Cards can be redeemed using the unique code, online at frankie4.com or in-store at FRANKIE4 Concept Stores. Gift Card is valid for 3 years from purchase, unique expiry listed on Gift Card.
Gift Cards remain valid until full value has been redeemed, or expiry date is reached (whichever comes first).
When an eligible order is returned for a refund to original payment method, if the original payment method is Gift Card, the refund will be processed back onto the original Gift Card.
Gift Cards are not redeemable for cash and are treated as currency; they cannot be replaced if lost or stolen.
Review Coupon
Below are the terms & conditions surrounding FRANKIE4 Product Review Coupon Offer. FRANKIE4 Footwear reserves the right to adjust these terms & conditions without prior notice.
One coupon ($25) will be issued per review. Review requests to online Customers are not guaranteed on all orders. Coupons are issued regardless of review content or star rating. Customers submitting reviews consent for these to be published on our website and to be used in our marketing. Coupon valid for footwear only. Coupon valid for current available stock only. $25 Coupons will be sent to customers who wrote a review through the email sent to them.
Coupons are valid for 60 days after the issue date. No extensions on coupon. Coupons are valid for one use. Not redeemable for cash or store credit. Coupons are not to be used in conjunction with any other offer.
Maximum of 1 coupon valid per pair of shoes purchased. Multiple coupons cannot be redeemed on the same pair of shoes purchased. Coupons can be used online or in-store at our concept stores.
Coupon codes must be entered at checkout online to be redeemed. Coupon code emails must be shown to staff when purchasing in store. Coupons are not valid to be used with our independent stockists. Coupon emails can be forwarded to friends and family as a gift. Coupon amount is not refundable in cash if purchased products are returned.
Updated Jul 2023.
Birthday Voucher
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for $25 off full-priced footwear only.
Discount is valid for one use per customer and expires 30 days after receiving the discount.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
Professionals Privilege Offer
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 10% off full-priced footwear only.
Discount is valid for one use per customer.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
10% First-Purchase Offer
Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 10% off full-priced footwear only.
Discount is valid for one use per customer and expires 30 days after receiving the discount.
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
APOD Partnership
Definitions:
Discount is valid from Thursday 9 November 2023 – Midnight Sunday 30 June 2024 (AEST).
Discount is valid for use online at FRANKIE4.com and in-store at FRANKIE4 Concept Stores.
Discount is valid for 15% off full-priced footwear.
Discount is valid for multiple uses per customer.
Use of Discount:
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on gift cards, shoelaces, or socks.
Standard 30-day return policy applies.
See you back in store—15% off
Definitions:
Discount is valid from Monday 12 February 2024 – Tuesday 30 April 2024 (AEST).
Discount is valid for use in-store at FRANKIE4 Concept Stores only – show voucher in-store to redeem on eligible purchase. Discount cannot be redeemed online.
Discount is valid for 15% off full-priced footwear only.
Discount is valid for one use per customer.
Use of Discount:
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear only and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
Health Professionals AW24 Launch—20% off Boots
Overview:
Discount is valid for 20% off RRP of in-stock Boots.
Discount is valid from 9am Thursday 21 March – Midnight Sunday 31 March 2024 (AEST).
Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores (Australia).
Discount can be redeemed multiple times per customer, on eligible styles and purchases only.
Use of Discount:
Discount code must be applied at the checkout for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced styles within 'Boots' collection only and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
Shameless Podcast—20% off
Overview:
Discount is valid for 20% off RRP of full-priced footwear styles.
Discount is valid from Thursday 21 March – Midnight Thursday 2 May 2024 (AEST).
Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores (Australia).
Discount can be redeemed multiple times per customer, on eligible styles and purchases only.
Use of Discount:
Discount code must be applied at the checkout for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced footwear styles only (excludes shoelaces, socks, gift-cards) and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
SHORTHAND TERMS FOR EMAIL / SOCIALS:
Discount valid for 20% off full-price footwear only, cannot be redeemed on any other styles or in conjunction with any other offer, discount, or promotion. Apply discount code at checkout for offer to apply. Valid until 11:59pm Thursday 2 May 2024 (AEST). See full T&Cs here.
20% Off Footwear with any Boot Purchase—April 2024
“We”, “Our” or “Us” means Frankie4 Holdings Pty Ltd, FrankieB Pty Ltd, trading as Frankie4, Brisbane QLD 4068.
“Customer” or "Customers" means any person who purchases goods from FRANKIE4 footwear.
“Offer” means the offers available during the Promotion Period.
"Promotion Period" for online (frankie4.com) is Friday 12 April – 11:59pm Sunday 14 April 2024 (AEST).
"Promotion Period" for Concept Stores (Australia) is during standard trading hours Friday 12 April – Sunday 14 April 2024.
Offer
Offer is for 20% off in-stock footwear, when a pair of boots and any other footwear style is purchased in the same transaction, during the Promotion Period. The 20% discount will automatically be applied to eligible products on eligible orders, at the checkout.
Offer is only available online at frankie4.com and in-store at FRANKIE4 Concept Stores (Australia), during the Promotion Period.
To redeem this Offer online, Customers must add any pair of boots and any other footwear style/s (1+ pairs) to their cart, then complete the purchase.
The discount will apply to the entire order, as long as there is at least one (1) pair of boots and at least one (1) other pair of any footwear style.
Offer is not available in conjunction with any other offer, discount, or promotion.
Offer is available on current stock only and cannot be extended for future restocks.
Offer is not able to be backdated onto previous purchases.
Products purchased under this offer are eligible for return in accordance with our standard Return Policy.
By participating in this Promotion, Customers agree to abide by these terms and conditions. We reserve the right to disqualify any Customer who violates these terms and conditions or engages in any fraudulent activity.
Promotions
Upsell Offers at Checkout
Definitions
“We”, “Our” or “Us” means Frankie4 Holdings Pty Ltd, FrankieB Pty Ltd, trading as Frankie4, Brisbane QLD 4068.
“Customer” means any person who purchases goods from FRANKIE4 footwear.
“Promotion” means the offers available during the Promotion Period.
Promotion
This Promotion offers a curated range of discounted products at the checkout, available exclusively when a Customer purchases a full-priced style concurrently.
The styles offered within this Promotion are subject to change at any time at Our discretion.
The discounts of styles offered within this Promotion are subject to change at any time at Our discretion.
No backdating of previous styles or discounts is available.
Only the styles shown within this Promotion at the checkout are available within this Promotion. Discounts cannot be extended to other styles that are not shown in this Promotion.
The Promotion may be altered or withdrawn entirely at Our discretion without prior notice. The Promotion has no set end date and not available forever.
Return conditions apply to all purchases made under this promotion, as outlined in our Sale Items Return Policy.
This Promotion is not available in conjunction with any other offer, discount, or promotion.
We reserve the right to amend these Terms and Conditions at any time without prior notice.
Made for Educators Promotion
Definitions:
Discount is valid for 20% off RRP of select styles (styles included in Made for Educators Promotion collection only).
Discount is valid from Thursday 4 January 2023 – Midnight Sunday 28 January 2023 (AEST).
Discount is valid for use online at frankie4.com and in-store at FRANKIE4 Concept Stores (Australia).
Discount can be redeemed multiple times per customer.
Use of Discount:
Discount code must be applied at the checkout, for offer to apply.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on full-priced styles within 'Made for Educators Promotion' collection only and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
Win a Wardrobe – Sportscraft x FRANKIE4
It is important that you read and understand these Terms and Conditions. If you do not understand these Terms and Conditions, you should seek help to understand them. Information on how to enter and prize details form part of these terms and conditions. If there is any conflict between these terms and conditions and any other published material, these terms and conditions are to prevail. Entry into the competition constitutes acceptance of these terms and conditions of entry.
Competition Overview: To enter, entrants must follow @Sportscraft & @Frankie4footwear on Instagram, like and comment to tag a friend. Both the entrant and friend must also be following @Sportscraft & @Frankie4footwear. Multiple entries are permitted by tagging multiple friends. Starts from Monday 18 March – Monday 25 March 2024. Competition ends 11.59pm, Monday 25 March 2024
Promoter: The promoter of this Competition is APG &Co Pty Limited (Sportscraft) ABN 96 9301 533 1 Chalmers Crescent, Mascot NSW. All prize draws will take place at the APG & Co Pty Limited offices.
Eligibility: To be eligible to enter the Competition: You must be a resident of Australia and New Zealand. You must be aged 18 years and older. APG & Co employees and the immediate families and its agencies associated with this promotion are not eligible to enter. The Promoter may in their absolute discretion require that the individual provide photographic identification or some other acceptable form identification or proof of age before awarding the prize. APG & Co Pty Limited may disqualify you if: You or your Entry do not meet any one or more of the requirements set out in these Terms and Conditions. You tamper in any way with the operation of the Competition. Your Entry must be complete, in English and legible. Existing members are also eligible.
Winner Selection: The Competition is a Game of Chance. Skill plays no part in determining the Winner. There will be one (1) winner drawn. The draw will take place at the Promoters premises, on Tuesday 26 March, 2024. The winners will be notified by Instagram DM.
Prize: The winner will receive: One (1) x Sportscraft outfit with a value of AUD $500, and one pair of Frankie4 shoes of their choice. The person tagged will also win One (1) x Sportscraft outfit with a value of AUD $500, and one pair of Frankie4 shoes of their choice. The prize is not exchangeable, transferable, or redeemable for cash. The winner will be contacted via Instagram DM. The promoter will not be responsible for any incorrect details included in the winners contact information. Any ancillary costs including airfares and ground transport (unless specified) are the responsibility of the winner. If a winner is unable to utilize the prize within the 4-month period stated they will forfeit the prize, and another winner will be drawn, and no compensation will be paid in lieu. In the event that for any reason whatsoever, a prize becomes unavailable, the Promoter reserves the right substitute the prize (with reference to all relevant state and territory rules and regulations) to another prize of the same or equal value.
Ownership and Responsibility: By entering this competition, entrants give their express permission to be contacted by the promoter via telephone and e-mail in relation to this competition. All entries become the property of the promoter and will not be acknowledged. Any attempt by an entrant to obtain additional entries by using other e-mail addresses, registrations or logins will void such entries and the entrant may be disqualified from the promotion. The prize remains the property of the Promoter until claimed by the prize winner. Unless expressly stated in these terms and conditions all other expenses become the responsibility of the winner. The Promoter is not responsible for any incorrect or inaccurate information or for any of the equipment or programming associated with or utilised in this competition, or for any technical error, or any combination thereof that may occur in the course of the administration of this competition including (but not limited to) any omission, interruption, deletion, defect, delay in operation or transmission, communications line or telephone, mobile or satellite network failure, theft or destruction or unauthorised access to or alteration of entries. The winner/s must claim and confirm their eligibility to accept the prize as stated, within 5 days from the draw date (AEDT) and will be notified in writing of the prize they have won and how the prize will be delivered. In the event that a winner is unable to be contacted, and all methods of communication are unsuccessful, unclaimed prizes will be dealt with as prescribed by the law of the State or Territory of Australia in which the prize winner resides, they will forfeit the prize. Entries not received in accordance with these terms and conditions or received after the Period ends will not be considered. No responsibility is accepted for late, lost, or misdirected entries.
FRANKIE4 x Naked Harvest Giveaway
1.0 Definitions:
In these Terms, the following terms have the following meaning:
“Competition” means the opportunity to go into the draw to attempt to win a Prize in accordance with these Terms and Conditions.
“Competition Period” means the period from 1PM Monday 29 April 2024 – 11:59PM Sunday 5 May 2024 (AEST).
“Eligible Entry” means an entry which complies with the requirements set out in these Terms.
“Eligible Person” means an individual who:
(a) is over 18 years of age;
(b) is not a Non Eligible Person; and
(c) submits an Eligible Entry; and
(d) resides within Australia.
“Maximum Number of Entries” means 1 Eligible Entry and 9 Referral Entries.
“Naked Harvest” means Naked Harvest Supplements (ACN 645 616 557, ABN 45 634 027 473), 37 Alex Fischer Drive, Burleigh Heads QLD 4220, Australia.
“Non-Eligible Person” means the following:
(a) the employees, suppliers and contractors of FRANKIE4 and Naked Harvest;
(b) any spouse, child, de facto or any other person living at the same premises as any of the persons mentioned in paragraph (a).
“Participant” means any person who participates in the Competition.
“Prize” is the prize pack as listed below:
- $500AUD FRANKIE4 Voucher
- $500AUD Naked Harvest Voucher
"Terms” means these terms and conditions.
“We”, “Our” and “FRANKIE4” means Frankie4 Holdings Pty Ltd (ACN 634 783 529), and FrankieB Pty Ltd (ACN 144 790 321)collectively trading as Frankie4, Brisbane QLD 4068, Australia.
2.0 Participation in the Competition:
By participating in the Competition, the Participant agrees to these Terms and Conditions.
All Competition entries are the property of the Promoter.
To participate in the Competition, the Participant must be an Eligible Person who submits an Eligible Entry during the Competition Period.
There is a limit of one (1) entry and nine (9) bonus referral entries (maximum 10 entries total) per Participant during the Competition Period.
To enter the Competition, the Eligible Person must during the Competition Period:
(a) visit FRANKIE4’s website to enter; and
(b) complete all required details on the online entry form including Name, Email, Birthday and all other questions provided, during the Competition period (“Eligible Entry”); and
(c) accept the Terms & Conditions before submitting the online entry form.
After you submit an Eligible Entry, you will have the opportunity to share your unique referral link to the online entry page with other Eligible Persons. If an Eligible Person that you have referred completes an Eligible Entry through your unique referral link you will receive a bonus entry ("Referral Entry"). Nine (9) Referral Entries are available per Eligible Person, to a maximum of ten (10) total entries per Eligible Person.
3.0 The Competition:
The Competition will be conducted by FRANKIE4 footwear during the Competition Period. The Competition will end on the expiration of the Competition Period. Each Eligible Entry by an Eligible Person will be entered into the Competition. The Competition is a game of chance. The odds of winning depend on the number of Eligible Entries received. The Competition is hosted on FRANKIE4's website and is administered through ViralSweep. Entry into the Competition is free, however, you may need to pay for internet access to submit the entry.
4.0 Eligibility:
The Competition is only open to Eligible Persons. You may submit up to the Maximum Number of Entries.
Entries received after the Competition Period will be deemed ineligible for the Prize.
An entry is only valid where it was submitted in accordance with these terms.
We reserve the right, at any time, to verify the eligibility of any Participant (including a Participant’s identity, age, and workplace) by requesting you to provide appropriate verification documents, and to disqualify any Participant who does not comply strictly with these Terms and Conditions or who cannot provide the requested verification documents.
We reserve the right to disqualify any entrants who are found to fraudulently tamper with the entry process.
5.0 Prize:
There will be one (1) Prize and one (1) winner of the Prize (“Prize Winner”).
The Prizes are not refundable and cannot be taken as cash.
Exchanges for shoes purchased through FRANKIE4 with the $500AUD FRANKIE4 Voucher are available, as long as shoes adhere to Our Return Policy and arrangement is made over email.
Purchases made with any of the vouchers included in the Prize are subject to the FRANKIE4 and Naked Harvest Terms & Conditions and Return Policy. See FRANKIE4’s Terms & Conditions and Return Policy. See Naked Harvest’s Terms & Conditions here, and Return Policy here.
Prizes can be distributed to friends and family at the winner's discretion. This arrangement must be made via email with FRANKIE4.
6.0 Winner:
We use ViralSweep to administer this Competition. One (1) Winner will be randomly drawn from all valid entries, through ViralSweep, on Monday 6 May 2024 at 1/1 Swann Road, Taringa QLD 4068]. The one (1) Eligible Entry drawn by FRANKIE4 on Monday 6 May 2024 will win the Prize.
We will use reasonable efforts between the completion of the Prize draw and 5pm Sunday 12 May (AEST) to notify the Prize winners via entry details (i.e. email, phone if provided) to arrange collection of the Prize. The Prize Winner must claim their Prize by 11:59pm Sunday 12 May 2024 (AEST).
A Participant claiming to be a Prize Winner may be required to provide proof of identity and/or proof of Eligible Entry. There are no costs involved for claiming the Prize (subject to any costs incurred by the Winner in contacting us via telephone or email).
If despite reasonable efforts we are unable to locate or contact the Prize winner to claim the Prize by the end of Sunday 12 May 2024, this Prize winner forfeits their Prize and a new Prize winner will be drawn on Monday 13 May 2024. If despite reasonable efforts we are unable to locate or contact the new Prize winner to claim the Prize by end of day Sunday 19 May 2024, the Prize winner will forfeit the prize and we will redraw the Prize. We will repeat this process each week until the Prize has been distributed.
The Winner of the Competition may be published on any of the participating brands (FRANKIE4 and Naked Harvest) Instagram and/or Facebook accounts, via stories and/or posts. By participating in the Competition, the Participant gives their consent for their name to be published in the manner prescribed in this clause if they are the recipient of a Prize.
7.0 Privacy:
Under the Privacy Act 1988 (Cth), We must notify Participants of certain matters when We collect personal information about them including how We plan to use or disclose it. If a Participant chooses to enter or take part in the Competition, the Participant will be required to provide Us with personal information about themselves such as the Participant’s name, email address, and birthday. If a Participant chooses to, they may also provide Us with their mobile number.
We will collect, use and disclose personal information which the Participant has provided for the purpose of carrying out the Competition (including in general for notification and promotion of Prizes) and for the purpose of adding the Participant’s details to Our and Naked Harvest’s database for future marketing purposes. We may also use it in promotional material associated with the Competition, and to keep you informed about Our special offers, products and services.
By submitting an Entry to this Competition, the Participant consents to receiving email marketing messages from FRANKIE4 and Naked Harvest at the email provided in the entry form. You can unsubscribe from our database at any time by clicking the unsubscribe link in any emails you receive from us, and you can unsubscribe from Naked Harvest’s database at any time by clicking the unsubscribe link in any emails you receive from Naked Harvest. View FRANKIE4’s Privacy Policy and Naked Harvest’s Privacy Policy.
By submitting your mobile number and selecting the opt-in to SMS checkbox, the Participant consents to receiving SMS marketing messages from FRANKIE4 at the mobile number provided in the entry form. Message frequency varies. You can unsubscribe at any time by clicking the opt-out link. Consent is not a condition of entry or purchase.
We use ViralSweep to administer our promotions. By submitting an Entry to this Competition, you acknowledge that the information you provide will be transferred to ViralSweep for processing in accordance with their Privacy Policy and Terms.
For more information about how We handle personal information, including how to seek access to and correction of the information We hold, how to complain about a privacy breach, and how to opt out of receiving direct marketing, see our Privacy Policy.
If you do not want your personal information used in the manner described above, you must not enter the Competition.
8.0 General:
8.1 Variations
We reserve the right (subject to state/territory regulations) to vary the terms of, or terminate, this Competition at any time at Our absolute discretion (acting reasonably) without liability to any Participant or other person (subject to any rights a Participant may have at law). We will not award any Prize if the Competition is terminated for whatever reason.
8.2 Force Majeure
If the Competition is not capable of being conducted, or not being conducted as planned, due to circumstances beyond Our control, including due to any technical or communications problems, We reserve the right to amend, suspend or cancel the Competition subject to approval from any relevant authority, invalidate any affected entries, or provide an alternative prize to the same value as the original Prize.
8.3 Dispute Resolution
(a) Neither party may commence court proceedings concerning any dispute between the parties arising out of or in relation to this agreement (“Dispute”), unless the party starting the proceedings has complied with this clause 8.2.
(b) A party claiming that a Dispute has arisen must notify the other party in writing, specifying the nature of the Dispute (“Dispute Notice”).
(c) Following the Dispute Notice being given, each party’s authorised representative must endeavour in good faith to resolve the Dispute within 14 days.
(d) If the Dispute is not resolved within 14 days of the Dispute Notice being given, the parties may commence court proceedings.
8.4 Governing Law
(a) These Terms are governed by the laws of Queensland, Australia.
(b) If a dispute arises regarding these Terms, the Competition or the Prize:
(i) the laws of Queensland will apply; and
(ii) each entrant submits to the exclusive jurisdiction of the courts of Queensland.
8.5 Severability
(a) A clause or part of a clause of this document that is illegal or unenforceable may be severed from this agreement and the remaining clauses or parts of the clause of this agreement continue in force.
(b) If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction, it is to be treated as being severed from this agreement in the relevant jurisdiction, but the rest of this agreement will not be affected.
8.6 Interpretation
In these Terms:
(a) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and
(b) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.
Jackie Promotion—25% off
Discount code is valid for 25% off the RRP of in-stock Jackie III and Jackie IV styles only. Discount code must be applied at checkout for discount to apply. Discount code will be sent via SMS and via Email, on Friday 26 April 2024, to customers subscribed to these databases.
Discount is valid online (frankie4.com) from 12am Friday 26 April 2024 – 11:59pm Sunday 28 April 2024 (AEST).
Discount is valid in-store at FRANKIE4 Concept Stores (Australia) during standard trading hours, from Friday 26 April 2024 – Sunday 28 April 2024. Show FRANKIE4 staff the discount code receive via SMS or Email to redeem this offer.
Discount can be redeemed multiple times per customer, on eligible purchases only.
Discount cannot be redeemed in conjunction with any other offer, discount, or promotion.
Discount cannot be redeemed for cash or backdated on other purchases.
Discount is available on in-stock, full-priced, Jackie III and Jackie IV styles only, and cannot be redeemed on any other styles or products.
Standard 30-day return policy applies.
Mother's Day Voucher with Purchase Promotion
1.0 Definitions
"Terms" means these Terms and Conditions.
"Promotion" is the Mother's Day Gift with Purchase Promotion, as outlined and in accordance with these Terms.
"Voucher" and "Vouchers" is a $40 FRANKIE4 voucher in accordance with these Terms.
"Voucher with Purchase" means the $40 voucher ("Voucher") received as outlined and in accordance with these Terms.
"Promoter" means Frankie4 Holdings Pty Ltd (ACN 634 783 529), and FrankieB Pty Ltd (ACN 144 790 321) collectively trading as Frankie4, Brisbane QLD 4068, Australia.
"Promotion Period" means the period from 8AM Monday 6 May 2024 – 11:59PM Sunday 12 May 2024 (AEST).
“We”, “Our” and “FRANKIE4” means Frankie4 Holdings Pty Ltd (ACN 634 783 529), and FrankieB Pty Ltd (ACN 144 790 321) collectively trading as FRANKIE4, Brisbane QLD 4068, Australia.
"Customer" and "Customers" means any person who participates in the Promotion and/or is redeeming the "Voucher".
2.0 Promotion Overview
The Promotion is organised by the Promoter and is eligible throughout the Promotion Period.
3.0 Promotion Period
The Promotion will run from 8AM Monday 6 May 2024 – 11:59PM Sunday 12 May 2024 (AEST).
4.0 Eligibility
The Promotion is open to all those who:
(a) are residents of Australia; and
(b) are aged 18 years or over; and
(c) are opted-in to receive email marketing from FRANKIE4; and
(d) make an eligible footwear purchase (excludes shoelaces, socks, and gift card purchases) at any FRANKIE4 Concept Store (within Australia) or FRANKIE4 online (frankie4.com), during the Promotion Period; and
(e) have not already received a Voucher within this Promotion.
5.0 Voucher with Purchase
Customers who make a footwear purchase (excludes shoelaces, socks, and gift card purchases) in-store at any FRANKIE4 Concept Store or online at frankie4.com during the Promotion Period, and who are opted-in to receive email marketing from FRANKIE4 at the time of purchase, will receive a $40 voucher ("Voucher"). Maximum one (1) Voucher per person, regardless of the number of eligible purchases made. Voucher will be awarded on the Customers first eligible purchase only. Multiple purchases during the Promotion Period will not result in multiple Vouchers.
6.0 Voucher Redemption
The Voucher can be forwarded to a friend or loved one for their use, or it can be redeemed by the Customer on their next eligible purchase.
The Voucher can be redeemed in-store at FRANKIE4 Concept Stores (Australia) or online at frankie4.com.
The Voucher is valid for one use only.
The Voucher is valid until 11:59PM Sunday 30 June 2024 (AEST), after which it will expire and become void.
The Voucher is valid for $40 off full-priced footwear, and cannot be redeemed on sale items, gift cards, shoelaces, or socks.
The Voucher is not valid in conjunction with any other discount, and is not transferable for cash, refund, or any other form of credit.
Redemption of the Voucher does not alter the Return Policy in which the Customers purchases falls under. Return Policy is dependent on the price which the Customer is purchasing the product/s for, before the Voucher is applied to the product/s.
If the Customer is returning any product that was purchased on the order redeeming the Voucher, the value of the Voucher which was applied to the product being returned will be:
(a) included in the return value for the product which is being returned for a direct exchange; and/or
(b) not included, and therefore void, in the return value for the product which is being returned for an exchange other than a direct exchange; and/or
(c) not included, and therefore void, in the return value for the product which is being returned for a store credit; and/or
(d) not included, and therefore void, in the return value for the product which is being returned for a refund.
7.0 Privacy Policy
Any personal information collected as part of the Promotion will be handled in accordance with Our Privacy Policy.
8.0 General
8.1 Variations
We reserve the right (subject to state/territory regulations) to vary the terms of, or terminate, this Promotion at any time at Our absolute discretion (acting reasonably) without liability to any Customer or other person (subject to any rights a Participant may have at law). We will not award any Voucher if the Promotion is terminated for whatever reason.
8.2 Force Majeure
If the Promotion is not capable of being conducted, or not being conducted as planned, due to circumstances beyond Our control, including due to any technical or communications problems, We reserve the right to amend, suspend or cancel the Promotion subject to approval from any relevant authority, or to cancel or refuse any Customers benefit from the Promotion.
8.3 Dispute Resolution
(a) Neither party may commence court proceedings concerning any dispute between the parties arising out of or in relation to this agreement (“Dispute”), unless the party starting the proceedings has complied with this clause 8.3.
(b) A party claiming that a Dispute has arisen must notify the other party in writing, specifying the nature of the Dispute (“Dispute Notice”).
(c) Following the Dispute Notice being given, each party’s authorised representative must endeavour in good faith to resolve the Dispute within 14 days.
(d) If the Dispute is not resolved within 14 days of the Dispute Notice being given, the parties may commence court proceedings.
8.4 Governing Law
(a) These Terms are governed by the laws of Queensland, Australia.
(b) If a dispute arises regarding these Terms, the Promotion or the Voucher:
(i) the laws of Queensland will apply; and
(ii) each entrant submits to the exclusive jurisdiction of the courts of Queensland.
8.5 Severability
(a) A clause or part of a clause of this document that is illegal or unenforceable may be severed from this agreement and the remaining clauses or parts of the clause of this agreement continue in force.
(b) If any provision is or becomes illegal, unenforceable or invalid in any jurisdiction, it is to be treated as being severed from this agreement in the relevant jurisdiction, but the rest of this agreement will not be affected.
8.6 Interpretation
In these Terms:
(a) unless expressly stated otherwise, a reference to '$' or 'dollar' is to Australian currency; and
(b) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as', or 'for example' (or similar phrases) do not limit what else might be included.